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Privacy Policy

We at Fine Featherheads have created this privacy policy to demonstrate our firm commitment to protecting your personal information and informing you about how we handle it. This privacy policy only applies to transactions and activities in which you engage, and data gathered, on the Partner web sites owned by Fine Featherheads. Please review this privacy policy periodically as we may modify it from time to time. This privacy policy was last revised on January 1, 2007. Each time you visit the Site or provide us with information, by doing so you are accepting the practices described in this privacy policy at that time.

Your IP Address

Like most e-commerce Websites, each time you visit the Site, we automatically collect your IP address and the web page from which you came. In order to administer and optimize the Site for you and to diagnose problems with our Site, we use your IP address to help identify you and to gather broad demographic information about you.

Cookies

Like most Websites, the Site uses cookies to keep track of your purchases and other activity on the Site and enhance your experience on the Site. We also use cookies to deliver content specific to your interests, to save your password, and if you choose, to save other personal and financial information so you do not have to reenter it each time you visit the Site. Third party advertisers on the Site may also place or read cookies on your browser. If you wish to disable these cookies, the "help" portion of the toolbar on most browsers will tell you how. However, if you set your browser to disable cookies, you may not be able to access certain areas on the Site.

Information Other Websites Collect From You

On the Site, we place links to other Websites operated by other parties. Some of these other Websites contain our brand names and trademarks and other intellectual property that we own; others do not. When you click on these links and visit these other Websites, regardless of whether or not they contain our brand names, trademarks and other intellectual property, you need to be aware that we do not control these other Websites or these other WebsitesÂ’ business practices, and that this privacy policy does not apply to these other Websites. Consequently, the operators of these other Websites may collect different kinds of information about you, and may use and disclose that information in different ways than we would if it were collected on the Site. We encourage you to review their privacy policies and remind you that we will not be responsible for their actions.

How We Use Personal Information

We use your email address and your other personal information to help us efficiently operate the Site, to contact you in connection with your transactions and other activities on the Site (including, but not limited to, confirmation emails or important news that could affect your relationship with Fine Featherheads). These types of communications, are known as "Operational Communications." In some cases, Operational Communications may also contain commercial messages, such as banner ads and special offers. To operate the Site, including processing your transactions and supporting your activities on the Site, we may share your personal information with our agents, representatives, contractors and service providers so they can provide us with support services such as authorization of credit card transactions, email origination, receipt or support services, customer relationship management services, order fulfillment and sweepstakes and promotional fulfillment. We require these entities not to use your information for any other purpose.

By purchasing, or registering or making reservations for, products or services offered or sponsored by third parties on the Site, or electing to receive communications (such as emails or magazine subscriptions) or electing to participate in contests, sweepstakes or other programs (such as discount or rewards programs), offered or sponsored by third parties on the Site, you consent to our providing your personal information to those third parties. Those third parties may use your personal information in accordance with their own privacy policies. You will need to contact those third parties to instruct them directly regarding your preferences for the use of your personal information by them. Additionally, you agree that we may use and disclose all such information so submitted to such third parties in the same manner in which we are entitled to use and disclose any other information you submit to us.

In some cases, we may enter into a promotional relationship with another company in which we prominently display their brand name or trademarks on pages of the Site. These pages are known as "Co-Branded Pages" and these companies are known as "Co-Branded Companies." If the page on which you submit information is a Co-Branded Page, or was accessed by clicking on a link on a Co-Branded Page, then we may share your personal information with the associated Co-Branded Company. Co-Branded Companies may use your personal information in accordance with their own privacy policies. You will need to contact Co-Branded Companies to instruct them directly regarding your preferences for the use of your personal information by them. Additionally, you agree that we may use and disclose all such information so submitted to such Co-Branded Companies in the same manner in which we are entitled to use and disclose any other information you submit to us.

Any third party with whom we are allowed to share your personal information is authorized to use your personal information in accordance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control, and you agree that we are not responsible or liable for any of their actions or omissions. Those who contact you will need to be instructed directly by you regarding your preferences for the use of your personal information by them.

How We Use Financial Information

We use your financial information to check your qualifications, to bill you for products and services and to enable you to participate in discount, rebate and similar programs in which you may elect to participate. By making a purchase, or engaging in any other kind of activity or transaction that uses financial information, on the Site, you consent to our providing your financial information to our service providers and to such third parties as we determine are necessary to support and process your activities and transactions, as well as to your credit card issuer for their purposes. These third parties may include the credit card companies and banking institutions used to process and support the transaction or activity. By purchasing, or registering or making reservations for, products or services of third parties offered on the Site, or by participating in programs offered on the Site that are administered by third parties and that require you to submit financial information in order to use them, you also consent to our providing your financial information to those third parties. Additionally, if the page on which you submit information is a Co-Branded Page, or was accessed by clicking on a link on a Co-Branded Page, then we may share your financial information with the associated Co-Branded Company. Any of these various third parties (including Co-Branded Companies) may be authorized to use your financial information in accordance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control, and you agree that we are not responsible or liable for any of their actions or omissions. Additionally, you agree that we may use and disclose all such information so submitted to such third parties in the same manner in which we are entitled to use and disclose any other information that you submit to us.

Our Security Precautions

The Site has security measures in place to protect against the loss, misuse and alteration of the information under our control. Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. We encrypt all of your personal and financial information as it travels over the Internet and we store your financial information on our servers in encrypted form. Your information may be transferred to and maintained on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which you reside, and the country or jurisdiction in which these computer networks are located may not have privacy laws as protective as the laws in your country or jurisdiction.

Changing our Privacy Policy for Previously Gathered Information

If at any point we decide to use particular personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email or by providing 30 days notice on the Site. Please note that we will continue to have the right to change our privacy policy and practices, and how we use your personally identifiable information, without notice, as described in the first paragraph of this Privacy Policy, provided that such changes shall only apply to information gathered on or after the date of the change.

Attention International Buyers

You are responsible for all extra delivery charges, Duties, Taxes, Customs fees, and any other charges or fees that may be incurred by importing products into your country. You should call your local customs office for more information on potential taxes, duties, charges, and fees.

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USPS orders are not trackable and Fine Featherheads is not responsible for lost packages. If you would like your package to be trackable, please press cancel and select a FedEx shipping option.

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Orders qualifying for free shipping will be shipped USPS First Class. USPS orders are not trackable and Fine Featherheads is not responsible for lost packages. If you would like your package to be trackable, please close this dialog and select a FedEx shipping option

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MORE ABOUT EACH PRODUCT

Original Featherheads – Original Featherheads consist of four feathers bonded at the tip to create one extension. The average length is 9 – 16 inches. This is our preferred line of feathers!

Wispers – Each Wisper is an individual feather ranging from 7 – 16 inches in length. They can be installed alone or paired with Accents. Wispers are designed for a subtle look.

Accents – Each Accent is a wide, individual feather ranging from 7 – 16 inches in length. They can be installed alone or paired with Wispers. Accents are designed for a bold look.

Shorties – Shorties consist of four feathers bonded at the tip to create one extension. The average length is 3 – 7 inches. Shorties are perfect for shorter hair!

So, what makes our feathers stand out? Well, they're effortless to install. Reusable. High-quality. Hand-crafted. And our patent (pending) technique of bonding the feathers means that the feathers will remain in place longer—up to 4 months, depending on how they're cared for.

Fine Featherheads® products come in a full spectrum of colors—from subtle and natural to playful and wild—and a variety of lengths, ranging from 3 to 16 inches. They can be brushed, blow-dried, straightened and curled (up to 450°F)—basically, they can be treated like natural hair.

WHAT COMES IN A PACK?

Original Featherheads - Each pack includes eight Original Featherhead extensions. Each extension consists of four feathers bonded at the tip.

Wispers – Short and long Wispers come with 32 feathers per pack. The extra long Wispers have 25 feathers per pack.

Accents – Each pack includes 10 Accents, which are wide, individual feathers that are not bonded at the tip.

Shorties – Each pack includes eight Shorties. Each extension consists of four short feathers bonded at the tip.

WHY SHOULD I APPLY?

Becoming a Fine Featherheads® Certified Salon has some rather fine benefits (if we do say so ourselves!):

- The highest quality feathers available. Retail value for Fine Featherheads is higher than most other brands for two reasons: we use the highest quality feathers, and our patented bonding technique ensures they last a long time. You’re getting the best of the best!

- Listing in our local providers directory. Help potential customers in your area find you—list yourself in our directory!

- Easy ordering & checkout. Apply to create a Certified Salon account, and you’ll have access to log in with your email address and password. Skip the hassle of entering your contact and shipping info every time you order.

- Set your own pricing. Salons and independent carriers set their own prices for retailing Fine Featherheads. See our Recommended Pricing section for suggestions.

- The best customer service. Becoming a Certified Salon means you’re part of the Fine Featherheads family. We’re devoted to helping you—just give us an email or a call!

- Be on the cutting edge of an exciting movement in fashion. This is an historic time in hair fashion—and by offering Fine Featherheads to your clients you’ll set yourself apart as a leader. In addition, you’ll generate new business from clients who want to be involved in this hair fashion movement!

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Terms and Conditions

BY CLICKING ON “I AGREE” YOU AGREE TO THE FOLLOWING TERMS AND CONDITIONS OF SALE:

About these Terms and Conditions: These terms and conditions together with any invoice constitute a contract between you (“Customer”) and Sequoia Inc. Fine Featherheads® for the purchase of merchandise (“Contract”). No other terms and conditions shall apply. The Contract cannot be varied unless Fine Featherheads® agrees to vary it in writing or by email.

Orders: By placing an order via either this website or by telephone, Customer makes an offer to us to purchase the merchandise you have selected on these terms and conditions. Fine Featherheads® may or may not accept your offer at its discretion.

Return Policy: No returns will be accepted without prior approval from Fine Featherheads®. All merchandise returned after delivery is subject to a 25% charge.

Pricing Policy: Prices may be increased for any reason whatsoever, including, without limitation, any changes in currency rates, revenue laws, treasury regulations or tariffs or increases in the appraisal of the value of the goods by the customs authorities of any country. Prices shall be those prevailing at time of order. Prices do not include sales, use, or other taxes.

Typographical Errors: In the event a product is listed at an incorrect price due to typographical error, we shall have the right to refuse or cancel any orders placed for merchandise listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and Customer’s credit card has been charged. If a credit card has already been charged for the purchase and Customer’s order is canceled, Fine Featherheads® shall immediately issue a credit in the amount charged for the incorrect price.

Use of Fine Featherheads® Trademark: Customer shall use the Fine Featherheads® trademark in any and all advertisements or publications, including but not limited to any references to the merchandise over the internet, relating to the reselling of the merchandise purchased hereunder. Customer shall refer to the product as Fine Featherheads® feather hair extensions or by the specific brand name (eg. Fine Featherheads® Accents). Customer shall always use the trademark symbol ® when referring to Fine Featherheads®. Customer shall not attempt to pass off the merchandise as its own. In the event Customer violates this trademark use policy, Fine Featherheads® may refuse to sell to Customer or take any such further legal action deemed necessary, and all costs and attorney’s fees shall be borne by Customer.

Shipment and Risk of Loss: Unless otherwise agreed, all sales are FOB Fine Featherheads® shipping point, and title and risk of loss or damage transfers to Customer at that point. Carriers are chosen by Fine Featherheads®, with normal carrier freight prepaid by Customer.

Warranties: Fine Featherheads® represents and warrants that the merchandise supplied hereunder will be of commercially reasonable quality at the time that the goods are shipped. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, FINE FEATHERHEADS® DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED RELATED TO THE MERCHANDISE SOLD BY FINE FEATHERHEADS® INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

LIMITATION OF LIABILITY: FINE FEATHERHEADS®’ SOLE AND EXCLUSIVE LIABILITY FOR BREACH OF WARRANTY OR CONTRACT SHALL BE TO REPLACE THE NON-CONFORMING GOODS. IF REPLACEMENT IS MADE, FINE FEATHERHEADS® SHALL HAVE A REASONABLE TIME TO DELIVER SUCH REPLACEMENT GOODS. In no event shall Fine Featherheads® be liable for special, incidental, or consequential damages for any breach of warranty or any breach of contract.

Claims: Claims made against Fine Featherheads® in connection with defective merchandise must be made in writing within ninety (90) days of the date of delivery or they are waived by Customer and will not be considered by Fine Featherheads®. Claims for short shipments must be made within ten (10) days of delivery or they are waived. Customer’s sole remedy for defective merchandise shall be in accordance with applicable Fine Featherheads® policies. Defective merchandise is subject to inspection and review by Fine Featherheads® prior to adjustment of the claim. Any legal action against Fine Featherheads® in connection with the sale of goods, including but not limited to quantity, prices, promotional allowances, product performance, or breach of warranty, under any theory, must be commenced within one (1) year of the date of invoice. Thereafter, such suits are barred, other statutes of limitation not withstanding. Customer agrees to this limitation of actions by placing an order with Fine Featherheads and clicking “I agree”.

Contingencies: All orders and agreements are subject to the contingencies of and delays in production and delivery. Fine Featherheads® will not be responsible for delays resulting from fire, strikes, lockouts, differences with workmen, accidents, wars, insurrection, delays in transportation, equipment failure, or any other contingencies beyond Fine Featherheads® control.

Entire Agreement. This Contract supersedes all prior inconsistent undertakings by Fine Featherheads®, written or oral. Orders placed through electronic means are subject to these terms in addition to any other agreements concerning electronic procedures, and if there are inconsistencies between such other agreements and this Contract, the terms hereof shall control.

Applicable Law: The laws of the state of Colorado shall apply and be controlling in all contracts for the sale of goods to the purchaser.

Waiver of Trial by Jury: Except as prohibited by applicable law, Fine Featherheads® and Customer shall, and hereby do, expressly waive trial by jury in any matter arising out of, or connected with, this Contract. With respect to any claim for which a jury trial cannot be waived, the parties agree not to assert any such claim as a counterclaim in, or move to consolidate such claim with, any action or proceeding in which a jury trial is waived unless failure to do so would result in a waiver of that claim.

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Attention Wholesaler

Privacy Policy

Your IP Address

Cookies

Information Other Websites Collect From You

How We Use Personal Information

How We Use Financial Information

Our Security Precautions

Changing our Privacy Policy for Previously Gathered Information

Attention International Buyers

One thing real fast...

One thing real fast...

Have Something To Say?

MORE ABOUT EACH PRODUCT

WHAT COMES IN A PACK?

WHY SHOULD I APPLY?

Forgot Password?

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Terms and Conditions